The nicest people

Every so often I get the nicest people you can imagine.  They remind me why I love my job so much.  The other night at work I met a couple from Japan that had what we call a meal voucher (meaning it’s a set menu that has been paid and arranged with tour agency), they forgot to bring this voucher and was worried that they wouldn’t be able to enjoy their meal.  So they talked with manager and worked out a plan, they would bring the voucher later in the evening or next morning.  When service began he thanked and apologized deeply for the inconvience.  To me I was impressed that he would apologized so sincerely over something that could be resolved so easily.  As service went on he was very amusing albeit a little drunk but amusing none the less.  We had great conversations talking about his trip and what awaited him and how he would like me visit Japan to visit his daughter.  It was also his Birthday so I really wanted him to feel extra special so I stayed with service and conversation even though I was really quite busy.   During dinner I asked how were the steaks he couldn’t believe how delicious the steaks were and complimented us.  After dinner I had planned a Birthday dessert surprize but they were just to full to enjoy so I offered to have this dessert wrapped so they can enjoy at their nearest convience.  They were so elated by this and once again said thank you.  Through out the course of this meal they had thanked me many times but it is I who should be thanking them.  They made my night a memorable one.

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